Getting Help

Help is available for any student and faculty member in a program using RWU Virtual Labs by Apporto services.
Contact Media•Tech Desk at 401-254-6363 or send an e-mail to

If you have any questions or need assistance please contact the Media-Tech Desk at or call 401-254-6363.

How do I get started with RWU Virtual Labs by Apporto?

You can access the service right through your web browser without any installation by going to . You will log in using your RWU provided Microsoft account (Office 365).  If you need help click on the Contact link for resources.

Do I need to purchase additional software for my classes?

Everything you need for your courses is included when you log in to the RWU Virtual Labs. You will not need to purchase any additional software.

What kind of computer do I need to participate?

You don't need any specialized equipment (you can even connect from a mobile device!) however you will need an HTML5 compliant web browser (e.g. Firefox, Edge, Chrome or Safari)