Information Security Hub
Information Security is everyone’s responsibility. The RWU Information Technology Department wants to make sure our community has the tools, information, and resources we need in order to combat the growing cybersecurity threats we face. At the RWU Information Security Hub website, you’ll find useful content on how to protect your personal information, assets, and University data as well as important information on the latest security issues.
Six Things You Can Do To Keep Your Online Accounts Safe
- Protect your password
- Don't use the same password for multiple sites online.
- Never share your password. You should be the only one who knows it.
- Avoid including your name or common words. Your password should be difficult to guess.
- Use extra security features offered by the site, such as two-factor or two-step authentication.
- Make sure your email account(s) are secure.
- Log out of your accounts (i.e. Facebook, Gmail) when you use a computer you share with other people.
- Run anti-virus software on your computer.
- Think before you click or download anything.
SPAM/Phishing EmailsClick to Open
What is SPAM?
SPAM is electronic junk mail. The term refers to email that is unsolicited, sent in bulk form, and unwanted.
What is phishing?
Phishing scams involve defrauding email recipients by acting as legitimate companies or organizations to obtain sensitive information (such as passwords or financial information).
What do SPAM and phishing emails look like?
Here are some examples received by RWU community members:
- Auto Default Password Reset
- "Elsevier: Materials Today Proceedings" Conference
- RE: ITS
- Webmail Upgrade
- Re: Account Re-Activation
- FW: Validation
- An Opportunity
- To All Faulty\Staff
- your job
- Roger Williams University 124
- Shoe Size Survey
- Property Sales Agreement
- From RWU Help Desk
- Help Desk
- IT Security-Change Your Password
- University Notice
- RE: School Calendar
- (RWU Staff Member's Name Here) has shared an important file with you
- You have received a new fax
- R.W.University HR!
- Your invoice 885754 is available for review!
- ....has shared a document on Google Docs with you
- Click here to view the bulletin sent by IT to the RWU community about this phishing email
- Roger Williams University
- Your Microsoft Email Account @rwu.edu Will Expire in 48 Hours
- Hi (YOUR NAME HERE)
What should I do if I receive a suspicious email?
- Do not click on any links or download any attachments.
- Contact the company or sender through other means (i.e. phone or through their website), not through the email.
- Call the MediaTech service desk at 401-254-6363 for help if needed.
- Forward the email to firstname.lastname@example.org. It may be added to this page to help the RWU community recognize fraudulent emails in future.
Where can I get more information?
The National Cyber Security Alliance site has additional information regarding SPAM and Phishing, along with other cybersecurity topics.
Here are some basic tips for recognizing email scams:
- When the email asks you to send personal or account info (like your user name and password, date of birth, social security number or financial information) by replying to the email. Roger Williams University and other legitimate companies or organizations will never ask you to provide this info via email.
- When the tone is personal, but it looks like a group email with a generic greeting (for example, "Dear Trusted Sir or Madam").
- When the subject or content refers to "you've exceeded your limit" or "click here to upgrade".
- When the sender's email address is from an overseas domain (for example: email@example.com).
- When the sender's email is from a general "email support team" or "administrator".
- When the sender's email address has a domain that's a string of seemingly random numbers or letters (for example @VNbM6fs).
- When the sender's name in the header doesn't match the sender's email address.
- When the offer seems too good to be true.