Hours of Operation
For the MediaTech helpdesk August-December 2021 hours, please click here. Please note that the Library building is closed evenings and weekends this summer, so onsite support will only be available weekdays until 4pm, unless arranged ahead of time.
Please note that MediaTech has a number of remote assistance options for the community.
Phone: 401-254-6363 (option 1 for general questions, option 2 for help with classroom technology)
Online Portal (help articles, enter and view service requests): mediatech.rwu.edu
Virtual appointments (new): https://outlook.office365.com/owa/calendar/MediaTechConsultation@rwu.edu/bookings/
IT Classroom and Event Support is available Monday-Thursday 7:30am-8pm and Friday 7:30am-4:30pm during the academic year.
*Please note that hours may change due to unforeseen circumstances including, but not limited to, extreme weather, school delays, pandemic-related issues, or school closings.