Hours of Operation
For the MediaTech helpdesk May-July 2022 hours, click here.
Anytime the Library building is closed during our hours, MediaTech service will be remote only.
MediaTech has a number of remote assistance options for the community.
Phone: 401-254-6363 (option 1 for general questions, option 2 for help with classroom technology)
Online Portal (help articles, enter and view service requests): mediatech.rwu.edu
Virtual appointments (new): https://outlook.office365.com/owa/calendar/MediaTechConsultation@rwu.edu/bookings/
IT Classroom and Event Support is available Monday-Thursday 7:30am-8pm and Friday 7:30am-4:30pm during the academic year.
*Please note that hours may change due to unforeseen circumstances including, but not limited to, extreme weather, school delays, pandemic-related issues, or school closings.