Hours of Operation
For the MediaTech helpdesk August-December 2023 hours, click here.
Anytime the Library building is closed during our hours, MediaTech service will be remote only.
MediaTech has a number of remote assistance options for the community.
Online Portal (help articles, enter and view service requests, "chat" during business hours): mediatech.rwu.edu
IT services to classrooms and events is available Monday-Thursday 7:30am-8pm and Friday 7:30am-4:30pm during the academic year.
*Please note that hours may change due to unforeseen circumstances including, but not limited to, extreme weather, school delays, pandemic-related issues, or school closings.