Contact - IT
MediaTech Service Desk
Phone: 401-254-6363
Email: mediatech@rwu.edu
Web: mediatech.rwu.edu
Leadership
Daryl Ford
Chief Information Officer
401-254-3148
dford@rwu.edu
James Galib
Deputy Chief Information Officer
401-254-3690
jgalib@rwu.edu
Karen Ethier
Director, Support Services
401-254-5330
kethier@rwu.edu
Brian Kacmarsky
Director, Administrative Systems
(401) 254-3292
bkacmarsky@rwu.edu
Allan Ramella
Information Security Officer
(401) 254-3167
aramella@rwu.edu
A. Ryan Tiebout
Director of Infrastructure and Data Analytics
401-254-3414
rtiebout@rwu.edu
Staff
Administrative Staff
Linda Dallaire
Administrative Assistant/Office Coordinator
401-254-3285
ldallaire@rwu.edu
Stephanie Baptista
Administrative Assistant/Office of the CIO
401-254-3215
sbaptista@rwu.edu
Administrative Systems
Laura Masterson
Associate Director, Administrative Systems--Software Development and Solutions
(401) 254-3361
lmasterson@rwu.edu
Mary Pittari
Associate Director, Administrative Systems--Systems Integration
(401) 254-3474
mpittari@rwu.edu
Kevin LeClair
Senior Colleague Systems Administrator and Application Developer
(401) 254-3519
kleclair@rwu.edu
Robin Levesque
Administrative Systems Specialist
(401) 254-3665
rlevesque@rwu.edu
Angela Nichols
Principal Programmer
(401) 254-3075
anichols@rwu.edu
Al Roda
Application System / Data Base Integrator
(401) 254-3721
aroda@rwu.edu
Support Services
Zelia Caetano
Technical Services Manager
401-254-3897
zcaetano@rwu.edu
Samantha Marshall
IT Support Operations Manager
401-254-5230
srmarshall@rwu.edu
Joseph Auger
Lead Classroom and Event Support Coordinator
401-254-3052
jauger@rwu.edu
Stephanie Brooks
Technology Services Specialist
401-254-3649
sbrooks@rwu.edu
Joseph Dwyer
Audio Visual Technologies Specialist
401-254-3294
jdwyer@rwu.edu
Maureen Gary
Technical Support Specialist
401-254-4825
mgary@rwu.edu
Dylan Gray-Tavares
Technical Support Specialist
401-254-3641
dgray-tavares@rwu.edu
Andrew Kong
Technical Support Specialist
401-254-3646
akong@rwu.edu
Jaylene Lopez
Technology Services Specialist
401-254-3851
jlopez@rwu.edu
Tony Maciel
Senior Technical Support Specialist
401-254-3427
amaciel@rwu.edu
William Marroquin
Technology Services Specialist II
401-254-3669
wmarroquin@rwu.edu
System Operations
Gerald Normandin
Systems, Database, and Security Operations Manager
401-254-3364
gnormandin@rwu.edu
John Arpin
Systems Engineer I
401-254-3613
jarpin@rwu.edu
Jason Ataya
Network Engineer I
401-254-3367
jataya@rwu.edu
J. Scott Lopes
Systems Engineer I
401-254-5305
slopes@rwu.edu
Baffour Mireku
Network Engineer I
401-254-3691
bmireku@rwu.edu
Eric Went
Business Intelligence Administrator/Programmer
(401) 254-5348
ewent@rwu.edu
Telecommunications
Joseph Harrington
Telecommunications Technician Master
401-254-3695
jharrington@rwu.edu