Contact - IT
MediaTech Service Desk
Phone: 401-254-6363 (Choose option 1 for general help, 2 for classroom/event support, 3 for colleague support)
Email: mediatech@rwu.edu
Web: mediatech.rwu.edu
Leadership
Daryl Ford
Chief Information Officer
401-254-3148
dford@rwu.edu
James Galib
Director, Information Technology
401-254-3690
jgalib@rwu.edu
Karen Ethier
Director, Support Services
401-254-5330
kethier@rwu.edu
Brian Kacmarsky
Director, Administrative Systems
(401) 254-3292
bkacmarsky@rwu.edu
Staff
Administrative Staff
Linda Dallaire
Administrative Assistant/Office Coordinator
401-254-3285
ldallaire@rwu.edu
Stephanie Gellerson
Administrative Assistant/Office of the CIO
401-254-3215
sgellerson@rwu.edu
Paula Mack
Help Desk Analyst
401-254-3278
pmack@rwu.edu
Administrative Systems
Laura Masterson
Programming Manager
(401) 254-3361
lmasterson@rwu.edu
Mary Pittari
Data Resource and System Integration Manager
(401) 254-3474
mpittari@rwu.edu
John Ferreira
Senior Analyst
(401) 254-3075
jferreira@rwu.edu
Kevin LeClair
Colleague and System Administrator
(401) 254-3519
kleclair@rwu.edu
Robin Levesque
Administrative Systems Specialist
(401) 254-3665
rlevesque@rwu.edu
Al Roda
Application System / Data Base Integrator
(401) 254-3721
aroda@rwu.edu
Classroom and Event Support
Catherine Ward
Lead Classroom Support Specialist
401-254-3851
cward@rwu.edu
Joseph Auger
Special Services Coordinator
401-254-3052
jauger@rwu.edu
Samantha Marshall
Classroom Support Specialist
401-254-5230
srmarshall@rwu.edu
Ethan Nemkovich
Academic Services Coordinator
401-254-5739
enemkovich@rwu.edu
Ronald Zito
Classroom Support Specialist: Providence Campus
401-254-4809
rzito@rwu.edu
Desktop Support
Zelia Caetano
Technical Services Manager
401-254-3897
zcaetano@rwu.edu
John Arpin
Computer Support Technician II
401-254-3613
jarpin@rwu.edu
Tim Kindle
Computer Support Technician
401-254-3697
tkindle@rwu.edu
Arthur LePage
Computer Support Technician II
401-254-3850
alepage@rwu.edu
Tony Maciel
Computer Support Technician IV
401-254-3427
amaciel@rwu.edu
Mercedez Matos
Computer Support Technician II
401-254-4825
mmatos@rwu.edu
James Morris
Computer Support Technician III
401-254-3691
jmorris@rwu.edu
MediaTech
Joel Normandin
Service Desk Manager
401-254-3660
jnormandin@rwu.edu
Sonia Benevides
Technology Services Specialist
sbbenevides@rwu.edu
Jessica Cruz
Technology Services Specialist
jxcruz@rwu.edu
William Marroquin
Technology Services Specialist
wmarroquin@rwu.edu
System Operations
A. Ryan Tiebout
Associate Director for Systems Operations
401-254-3414
rtiebout@rwu.edu
Gerald Normandin
Systems and Database Operations Manager
401-254-3364
gnormandin@rwu.edu
Jason Ataya
Network Engineer I
401-254-3367
jataya@rwu.edu
Kevin Flynn
Network Engineer I
401-254-5390
kflynn@rwu.edu
J. Scott Lopes
Systems Engineer I
401-254-5305
slopes@rwu.edu
Karen Lucas
Administrative Systems Specialist
(401) 254-3528
klucas@rwu.edu
Eric Went
Business Intelligence Administrator/Programmer
(401) 254-5348
ewent@rwu.edu
Telecommunications
Joseph Harrington
Telecommunications Technician Master
401-254-3695
jharrington@rwu.edu