Making An Appointment

To limit the spread of COVID-19, no in-person meetings are occurring in the physical spaces of the Counseling Center. During the summer until the beginning of fall semester, we are offering telemental health treatment (phone or video) to any Roger Williams University student if you are enrolled in one or more courses in Summer Session I or II through Roger Williams University AND are currently located in an eligible state. Your state determines your eligibility for this form of treatment. We can discuss whether this is a viable option for you and we will provide referral options when it is not viable. To explore this possible option, call the Counseling Center at 401-254-3124 Monday through Thursday from 8:00am to 4:00pm or Friday 8:00am to 1:00pm and leave a voicemail with your full name, cell phone number, and current city and state. We will return your call as soon as we are able.

You will be asked to complete a set of forms prior to your first appointment.

Generally, eligible students can have an appointment within a week of their initial request, depending on their and our schedule availability. In rare and unusual emergency circumstances, eligible students may be seen more immediately.

Occasionally we are contacted by persons wanting to make an appointment, not for themselves but for a student. It is important to us that students who seek our services do so out of their own choice, so we require all students to request their own appointments.

What will happen in the first session?

After completing an initial set of forms, you will be able to talk freely and in confidence about what is of concern to you. A counselor will listen, clarify, and help you sort out your concerns. Counselors may point out some of the various ways you might choose to address your particular set of concerns.

Your counselor might recommend that you continue with individual therapy, join one of the Center's several ongoing groups, and/or refer you to other resources available on campus or in the local community. The initial meeting will last approximately 50 minutes. If you and your counselor agree that individual therapy could be helpful, sessions occur on a regular, but not necessarily weekly, basis. Sessions are typically 50 minutes in duration.

If, for whatever reason(s), you decide you want to transfer to a different counselor, simply call the Center and request to switch counselors.

Emailing the Counseling Center

We at the Roger Williams University Counseling Center want to hear from you. However, because of the deeply personal service we provide, we also place a high value on your privacy and our ability to best serve you. Therefore, we want to take a moment to clarify the appropriate use of email as a tool in contacting us. We hope that these guidelines help you to decide the best way to reach our staff.

Services

If you are struggling with a personal problem or are concerned about someone you know, the best way to contact us is by phone at 401-254-3124. While we try to check our email regularly, you have no way of knowing if one of us is unavailable due to illness, vacation, computer problems, etc.

It is very important that we limit the use of email for comments or general questions about our services.

If your situation is urgent, RWU students are encouraged to call us or Public Safety at 401-254-3333.

Email Confidentiality

We cannot guarantee that your email will remain confidential. We will do our best to keep your communications private, but we do not have control over the flaws in Internet technology or other administrative policies regarding monitoring of email. If you are in any way concerned about the contents of your email being read by someone other than the person you are contacting, you should consider alternative ways of contacting us.

When we respond to your email, we will respond to the address from which it was sent. If you do not wish others who may have access to the email account that you are using to also have access to our response, please consider another means of communication.

What if you are not a Roger Williams University student?

We do not provide services to students who are not currently full-time Roger Williams University students or who are non-students, but we do welcome comments or questions about our services and this website.