Making An Appointment

To schedule an appointment with one of our counselors, you can call 401-254-3124 or stop in the Center. Either way, a staff member at the front desk will assist you in making an appointment. You can also call us or stop in to cancel or reschedule an appointment. The Counseling Center is located on the 2nd floor in the Center for Student Development building, which is near Cedar Hall.

Our hours during the academic year are from 8:30AM to 5:00PM, Monday through Friday, on non-holidays. You will be asked to complete a set of forms prior to your first appointment.

Students can generally be seen within a week of their initial request and, under emergency circumstances, can often be seen during the same day.

Occasionally we are contacted by persons wanting to make an appointment for a student. It is important to us that students who seek our services do so out of their own choice, so we require all students to make their own appointments.

What will happen in the first session?

After completing an initial set of forms, you will be able to talk freely and in confidence about what is of concern to you. A counselor will listen, clarify, and help you sort out your concerns. Counselors may point out some of the various ways you might choose to address your particular set of concerns.

Your counselor might recommend that you continue with individual therapy in the Center, join one of the Center's several ongoing groups, and/or refer you to other resources available on campus or in the local community. The initial meeting will last approximately one hour. If you and your counselor agree that individual therapy in the Counseling Center could be helpful, sessions occur on a regular, but not necessarily weekly, basis. Sessions are typically 50 minutes in duration.

If, for whatever reason, you decide you want to transfer to a different counselor, simply call or stop in the Center and ask to switch counselors.

Email Policy

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Emailing the Counseling Center

We at the Roger Williams University Counseling Center want to hear from you. However, because of the deeply personal service we provide, we also place a high value on your privacy and our ability to best serve you. Therefore, we want to take a moment to clarify the appropriate use of email as a tool in contacting us. We hope that these guidelines help you to decide the best way to reach our staff.

Services

If you are struggling with a personal problem or are concerned about someone you know, the best way to contact us is by phone  at (401) 254-3124 or by stopping by our office. While we try to check our email regularly, you have no way of knowing if one of us is unavailable due to illness, vacation, computer problems, etc.

For these and other reasons, we do not offer online counseling. It is very important that we limit the use of email for comments or general questions about our services.

If your situation is urgent, RWU students are encouraged to call us or to stop by the office.

Email Confidentiality

We cannot guarantee that your email will remain confidential. We will do our best to keep your communications private, but we do not have control over the flaws in Internet technology or other administrative policies regarding monitoring of email. If you are in any way concerned about the contents of your email being read by someone other than the person you are contacting, you should consider alternative ways of contacting us.

When we respond to your email, we will respond to the address from which it was sent. If you do not wish others who may have access to the email account that you are using to also have access to our response, please consider another means of communication.

What if you are not a Roger Williams University student?

We do not provide services to students who are not currently full-time Roger Williams University students or who are non-students, but we do welcome comments or questions about our services and this website.