COVID-19 and Financial Aid: What You Need To Know
Financial Aid Appeals
Families directly impacted by the coronavirus (COVID-19) pandemic, are encouraged to complete the Special Circumstance Appeal Form (new students [2020-21], returning students). We may be able to help with additional expenses incurred due to COVID-19, whether that be extra medical expenses, extra childcare costs, job loss, salary reductions, or additional computer equipment to take courses on-line. Please read the form carefully and provide documentation that supports the financial hardships you have incurred.
Virtual Visit Opportunities
The entire Financial Aid Office is working remotely until circumstances allow us to return to campus. We remain dedicated to helping you navigate the financial aid process. We are responding to emails and our main phone line (401-254-3100) has been routed to email. Incoming faxes will now be sent directly to our email. Any requested documents should be scanned and emailed to email@example.com, faxed to 401-254-3356, or uploaded through the Financial Aid Portal. Any documents sent via US postal mail will be delayed in processing until we can return to the university campus. Although all in-person services are suspended, we are pleased to report that you are still able to connect with our counselors through video communications!
RWU will preserve an additional year of eligibility for senior students who were unable to complete graduation requirements due to circumstances related to the coronavirus (COVID-19) pandemic. Such students will be eligible for a RWU Grant equal to the amount previously awarded in their institutional aid (merit scholarship and/or grant) for a maximum of one year (fall 2020 & spring 2021).
COVID-19 Update (03/17/20): The Bristol and Providence Financial Aid Offices will not be scheduling in-person appointments until cautionary measures are no longer required. Our counselors will continue to work with families via email and over the phone. We thank you for your patience and understanding. Our goal is to continue to provide you with the best quality service even during these exceptional circumstances.
COVID-19 Update (03/13/20): At the current time, the Financial Aid Office will remain open with normal hours. Safety protocols are in place for our campus and for hosting campus visitors. Families and students do not have to go through the process of learning the financial aid system themselves. We are still here for YOU and here to help! Though there are no known cases of COVID-19 among any RWU community member at this time, we are urging and imploring our RWU employees, RWU students, and our visitors NOT to come to campus if they are sick or experiencing any symptoms of illness. While we are here Monday through Friday and many Saturdays, scheduling a financial aid counseling session over the phone is the best alternative for those unable or uncomfortable to visit in person. (E) firstname.lastname@example.org (P) 401-254-3100