Front Desk Volunteer – Hamilton Family Aquarium

Job Description

At Save The Bay’s Hamilton Family Aquarium, our front desk volunteers welcome guests; process admission, membership, and gift shop sales; and restock and organize the gift shop. Check out our volunteer manual for an overview!

Time Commitment: 1 half-day shift per week for a period of 4 months. Multiple or full-day shifts are welcome. Semester-length options are available.

Role & Responsibilities

• Complete all sales transactions on our card-only admission terminal
• Promote Save The Bay memberships
• Answer the phone
• Restock and organize the gift shop and literature rack as needed throughout the day
• Keep the front desk area clean/organized
• Engage with guests entering/exiting the aquarium and answer any questions
• Encourage people to fill out the feedback survey

Requirements

• Able to engage with guests in a professional manner
• Willing to learn or has experience with point of sale systems
• Prompt arrival for shifts in uniform provided by Save The Bay
• Undergo a criminal background check
• Able to follow communication procedures and promptly answer inquiries via phone or email

Shift Times

• Cohorts run from February-May, June-September, and October-January. We can accommodate semester length schedules for students. We occasionally offer cohorts starting in April, August, and December as staffing needs arise.
• Shift Times: Custom shifts are NOT available.
  • Fall/Winter/Spring shift times
    • AM 9:30am - 1pm
    • PM 12:45 - 4:30pm
    • FULL DAY 9:30am - 4:30pm w/ lunch break
  • Summer shift times: July & August
    • AM 8:30am - 12:30pm
    • PM 12:15pm - 4:30pm
    • FULL DAY 8:30am - 4:30pm w/ lunch break

Application Items: Apply at volunteer.savebay.org/aquarium-volunteers.

CONTACT Patria Komiega at pkomiega@rwu.edu for work study opportunities. 

*Students are prohibited from driving during work-study employment with the limited exception of authorized work-study driver positions.

Starting Date