Front Desk Assistant
Job Description
SPLO is a busy, but FUN environment to work. Most of our incoming first year students stay with us throughout their four years at RWU. General office work requires student to perform a variety of clerical duties. Assist with information gathering from and work on special projects as needed. Applicants should have an upbeat attitude and willingness to work as part of a team.
The front desk assistant provides students with hands-on experience in customer service, communication, problem solving, technology, professionalism, and teamwork.
You will contribute to building a welcoming and supportive campus environment by embracing equity and inclusion and by interacting with students and faculty from diverse backgrounds, support a variety of student organizations, and learn to communicate respectfully with individuals of different cultures, experiences, and perspectives. The Assistant will balance responsibilities and support campus events and projects while maintaining a positive attitude, communicating appropriately and collaborating with staff and peers.
ALL SPLO student workers are required to work two Special Events each semester with pay. One shift during Homecoming & Family Weekend in the October and the Spring Concert in April. NO Exceptions!! These are fun events and enjoyed by all the students and we do make provisions for you to enjoy the events as well!
Primary Duties:
- Greeting visitors
- Responding to emails
- Answering phones
- Data entry
- Running errands
- Assist and/or collaborate on special projects
- Use the Hawk Link platform to be able to assist clubs, organizations and departments
- Aid in our department social media
Special Skills Needed:
- Ability to handle a busy multi-task environment
- Excellent communication skills, both oral and written
- Microsoft Office knowledge necessary
- Willingness to help others
- Positive attitude and customer service skills
*Students are prohibited from driving during work-study employment with the limited exception of authorized work-study driver positions.