Aquatics Operations Assistant
Job Description
The Aquatics Operations Assistant supports the daily operation of the Roger Williams University Aquatics Center by helping maintain a safe, clean, and welcoming environment for all facility users. This position also assists with the setup, operation, and management of competitive swim meets and special aquatic events.
Essential Responsibilities:
Facility Operations
- Assist with maintaining a safe and clean aquatic facility, including pool deck, locker rooms, and surrounding areas.
- Enforce facility policies and safety procedures.
- Conduct swim tests as required.
- Inspect and report issues with pool, rescue, and facility equipment.
- Assist with setup and breakdown for recreational swimming, practices, camps, and special events.
- Maintain records and complete assigned operational tasks.
Swim Meet & Event Operations
- Assist with the setup, operation, and breakdown of swim meets and aquatic events.
- Operate and troubleshoot electronic timing equipment, scoreboards, and meet management systems.
- Assist with athlete, coach, official, and spectator logistics.
- Support timing system operation, results processing, and meet administration.
- Help ensure events are conducted in a professional and efficient manner.
Customer Service
- Provide outstanding customer service to students, members, guests, coaches, and participants.
- Develop positive relationships with facility users and staff.
- Represent the Aquatics Department in a professional manner.
Qualifications
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Experience in aquatics, competitive swimming, or event operations preferred.
- Working knowledge of Google Workspace and Microsoft Office preferred.
Preferred Majors: Sports Management, Recreation, Exercise Science, Business, Event Management, Education, or related fields.
Learning Opportunities:
Students will gain hands-on experience in:
- Aquatics Facility Operations
- Event & Swim Meet Management
- Electronic Timing Systems
- Customer Service & Leadership
- Risk Management & Safety Procedures
*Students are prohibited from driving during work-study employment with the limited exception of authorized work-study driver positions.