Graduate Assistant Graduate Admissions
The Graduate Admission GA will be supervised by the admission team and will contribute to Graduate Admission events and team tasks. The GA will have check-ins while working in the office (Alumni and Admission Center) and will be expected to attend events organized by the Grad/UG admission team. Students applying to this position should have a desire to help prospective students through the research and application process for graduate school, aspire to represent RWU graduate programs in a positive light, and are comfortable making calls and emails to prospective students and partners.
- Assist with inquiry follow-up via email, phone, webchat, and Zoom
- Advise students on basic graduate program information and important dates and deadlines
- Assist students in successfully navigating the admission process
- Assist with special projects for admissions recruitment and marketing
- Assist with events and tours, both virtual and on/off-campus
- Maintain accurate documentation of student correspondence in CRM system
- Ensure all student questions are addressed and/or appropriate action is taken
- Communicate with admission representatives about student questions and escalate when needed
- May be asked to contribute content to department social media platforms and blog
- Use of tact and sensitivity in handling private student information
Required Qualifications
- Must be current RWU graduate student
- Be in good academic and judicial standing with the University and maintain a cumulative GPA of 3.0
- Adhere to strict confidentiality policies (and sign confidentiality agreement) when working with students and accessing student records
- Position may include night and weekend events
- Strong interpersonal, phone, and email skills
Preferred Qualifications
- Previous experience in an office environment or customer service role desired
- Blog writing experience
- Experience with social Media, photography, and Canva/editing
- Physical Demands - This position will require giving tours of the campus
Must be a current graduate student at RWU. This role will be available for the 2026-2027 academic year.
May work 4-8 hours/week, paid at $20/hour up to $4,000 per academic year.
Application Instructions
Please apply by submitting:
- Current resume
- Cover letter
- Contact information for two references (please include name, your relationship to the person, a contact number, and an active email address)
All materials should be submitted by July 30toAllison Werner at awerner@rwu.edu for consideration.