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    Information Technology

    The Information Technology Department strives to provide access to teaching, learning, research, administrative, and communication technologies through a commitment to excellence in infrastructure, customer support, end user professional development opportunities, and technical leadership in fulfillment of the institutional mission and core values. Please refer to our menu on the left for further information.

    Online Support Center

    Students, Faculty and Staff can also get help here: mediatech@rwu.edu

    Help with getting connected to the RWU wireless networks will be available in the Main Library for all students during Library hours.

     

    media•tech Support Center Walk-In Hours of Operation

    Sun.  Jan.25 - 10:00pm to 2:00am
    Mon. Jan.26 -  7:30am to 2:00am
    Tue.  Jan.27-  7:30am to 2:00am
    Wed. Jan.28 -  7:30am to 2:00am
    Thu.  Jan.29 -   7:30am to 2:00am
    Fri.   Jan.30 -     7:30am to 6:00pm
    Sat. Jan.31 -  10:00pm to 8:00pm

    We are located on the first floor of the Main Library

    Purchase Computer Equipment For Class

    Apple Back to School Offer

    Gov Connection

    InfoTech Happenings This Week:

    Jan. 25, 2015 - Jan. 31, 2015 

    Contractors will be continuing with the addition of cabling for additional wireless access points in Almeida, and Willow Residence Halls during this week.

     

    Technology Definition of the Week:

    SIP Trunking

    Session Initiation Protocol (SIP) trunking is the use of voice over IP (VoIP) to facilitate the connection of a private branch exchange (PBX) to the Internet.

    In effect, the Internet replaces the conventional telephone trunk, allowing an enterprise to communicate with fixed and mobile telephone subscribers worldwide. (SIP is an IETF standard for initiating interactive multimedia user sessions; a trunk is a line or link that can carry many signals at once, connecting major switching centers or nodes in a communications system.)