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    Information Technology

    The Information Technology Department strives to provide access to teaching, learning, research, administrative, and communication technologies through a commitment to excellence in infrastructure, customer support, end user professional development opportunities, and technical leadership in fulfillment of the institutional mission and core values. Please refer to our menu on the left for further information.

    Online Support Center

    Students, Faculty and Staff can also get help here:

    Help with getting connected to the RWU wireless networks will be available in the Main Library for all students during Library hours.

    Have a happy and safe summer!

    media•tech Support Center Walk-In Hours of Operation


    Sun. Aug. 2:  2:00PM to 8:00PM

    Mon. Aug. 3:  8:00AM to 9:00PM

    Tues. Aug. 4: 8:00AM to 9:00PM

    Wed. Aug. 5:  8:00AM to 5:00PM

    Thur. Aug. 6: 8:00AM to 5:00PM

    Fri. Aug. 7:    8:00AM to 5:00PM

    Sat. Aug. 8:   CLOSED

    We are located on the first floor of the Main Library

    Please note our summer hours!

    You can contact media•tech by phone at (401) 254-6363

    Purchase Computer Equipment For Class

    Apple Store for Education

    Gov Connection

    InfoTech Happenings This Week:

    August 2, 2015 - August 8, 2015 

    Upgrades to the wireless network and cable television system will take place throughout this summer. Upgraded network equipment will soon be installed at Almeida, Maple, and Cedar residence halls.




    Technology Definition of the Week:

     Flape and Floud


    FLAPE is an approach to tiered storage that relies on two storage technologies, flash plus tape.

    This approach uses flash storage as primary storage but also writes a copy to a linear tape file system. When the data is being accessed frequently, it is recalled from flash. When the data is no longer being accessed frequently, it can be deleted from flash storage and the permanent, archival copy will still reside on tape.

    FLOUD, a similar approach to tiered storage, also uses flash for primary storage and cloud storage for secondary storage. Both approaches allow storage administrators to store data immediately into the archive as it is written to primary storage so that instead of moving data into the archive at some later point in time, a file that has reached its archive point can simply be deleted from the primary storage.