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    Information Technology

    The Information Technology Department strives to provide access to teaching, learning, research, administrative, and communication technologies through a commitment to excellence in infrastructure, customer support, end user professional development opportunities, and technical leadership in fulfillment of the institutional mission and core values. Please refer to our menu on the left for further information.

    Online Support Center

    Students, Faculty and Staff can also get help here:

    Help with getting connected to the RWU wireless networks will be available in the Main Library for all students during Library hours.


    media•tech Support Center Walk-In Hours of Operation

    Sun. May 17  -  Closed
    Mon. May 18  -  7:30am to 2:00am
    Tue.  May 19  -  7:30am to 2:00am
    Wed. May 20  -  7:30am to 2:00am
    Thu.  May 21  -  8:00am to 4:00pm
    Fri.    May 22  -  8:00am to 4:00pm
    Sat.   May 23  -  9:00am to 4:00pm

    We are located on the first floor of the Main Library

    Please note our new summer hours!

    You can contact media•tech by phone at (401) 254-6363

    Purchase Computer Equipment For Class

    Apple Store for Education

    Gov Connection

    InfoTech Happenings This Week:

    May 17, 2015 - May 23, 2015 



    Technology Definition of the Week:

    Virtual Private LAN Service


    Virtual private LAN service (VPLS) is a telecom carrier-provided service that makes it possible for customers to create a logical local area network (LAN) structure between geographically separate sites. All services in a VPLS appear to be on the same local area network, regardless of location.

    Unlike traditional wide-area network (WAN) connectivity or IP-based virtual private networks, a VPLS can be used to transport non-IP traffic without any need for conversion or encapsulation. A VPLS has a mesh network topology, which means it can provide point-to-point, multipoint services and any-to-any capabilities. In effect, VPLS creates a virtualized Ethernet switch at the service provider's edge, linking multiple remote sites as if they were on the same physical switch.

    A VPLS uses multiprotocol label switching (MPLS) to create the appearance of a virtual private network (VPN) at each subscriber location. Ethernet packets are tunneled by pseudo-wire through the provider network, independent of traffic from other Internet users. Frames are forwarded according to layer 2 switching standards and fault-tolerance ensures that each packet arrives intact at its intended destination. Configuration and management of the VPLS can fall either to the service provider or to the in-house networking team, based on the needs of the individual customer.