Facilities Work Order System

We are here to help!  Submit your request to RWU's Facilities Management Department:

Facilities Work Order System

The Facilies Work Order System is simple and quick.

REMEMBER:  The "submittal password" is password

Please contact the IT Help Desk (401-254-5200 or helpdesk@rwu.edu) for telephone, internet or cable issues.

Registering your Account

You will need to register if it is the first time accessing the system. 

  1. Click the down arrow next to the phrase “Never submitted a SchoolDude Request? Register here!”
     
  2. The Account Number should already be filled in for the student when the drop down expands. If not, please input: 845191594. Complete all areas of the registration drop down.
     
  3. Click register. 
     
  4. You will now be able to log into the work order system and input any requests. 

Inputting a Work Order

  1. Login in (it is not single sign on, you will need to remember your password)
     
  2. You will need to complete steps 2-4 and step 7 prior to submitting the form. 
     
  3. In step 4, place a detailed description of the issue and where the issue specifically is located.
     
  4. The password for step 7 is “password”
     
  5. Click submit

Checking the status of a work order

  1. Log into the work order system
     
  2. Click “My Requests” at the top of the page
     
  3. Scroll down to the specific work order you are looking for and review information. Work order number is in the first column under the work order status