What Do We Do? and Other Frequently Asked Questions
What kind of printing do you do? Do you print for students?
We run print jobs for everyone in the RWU Community!
For RWU Departments, faculty and students we often run jobs such as:
- Color prints 8.5x11, 11x17, 12x18, 13x19
- Wide format printing of any size up to 4.5'x150'
- Binding- plastic comb binding (like the course packs)
Where is RWU Mail & Copy Center located?
We are centrally located on campus—between the MNS and Rec Center buildings
What are the hours of operation and contact info for the RWU Mail & Copy Center?
Mondays-Thursdays 8:45 am to 7:00 pm
Friday 8:45 am to 4:30 pm
What types of paper do you have for printing?
Our regular print paper is a high quality white paper with a semi-glossy appearance–this paper works will for both B&W and color copies.
We also have cardstock, a variety of colored paper, and several specialty papers such as linen and heavier stationery-style paper for resumes.
How long do orders take and what does it cost?
Orders are generally completed within 24-48 hours or less. If you need the order sooner, contact us. We always try our best to meet your needs!
Color prints range from $0.55 to $1.25 per side; wide format posters are priced by the square foot, starting at $4.50.
Scanning is charged by the house; there is a $2.50 minimum.
Full pricing information is available on our pricing list or you can email us with your specific request.
How do I place an order and get my file to you?
STEP 1: SAVE AS PDF
All files must be saved as PDFs when submitting an order. We cannot print from JPEGs or other image files, PowerPoint slides, Word Documents, Illustrator, InDesign, or Photoshop files.
Need help with this? Use our Preparing Files for Printing link and review our step-by-step walkthroughs on how to save your file as a PDF.
STEP 2: LOOK IT OVER
Open up the file to double-check everything. Is the document the right size? Does it look correct? Not too blurry? Nothing cut off or missing? Background colors in place? What you see is how your file will print!
STEP 3: EMAIL IT
Send an email to firstname.lastname@example.org with the file attached. Include:
- Name and contact information
- Due date and/or time
- Number of copies
- Print size
- Color or black & white
- Special instructions: double sided, stapled, hole punched, colored or special paper.
Please email us your file as an attachment. We cannot access Google Docs, university network drives, or thumb drives to get files for printing.
STEP 4: PROVIDE GL NUMBER
When we receive your print request email, we will send a reply email with your total order price. We accept cash or checks.
Once you have paid for your print request, we will begin processing your order and should have it ready for pick up shortly!
How will I know my print order is ready?
You can expect your order to be ready by the due date you give us.
We try to contact people when their jobs are completed, but come in even if you haven't heard from us. We are always available by email at email@example.com or by phone during business hours at x3147, if you would like the check on the status of your order.