COVID-19 Housing and Meal Plan Credits for Spring 2020

Roger Williams is providing reimbursement of room and board charges to students with an active room assignment or meal plan. The reimbursement represents an adjustment of 50% of the charges on each student’s account to address the unused portion due to our pandemic-related closure for the remainder of the spring semester.

The information below defines the process for room and board account adjustments. Students can access and review their student account balance via the RWU Student Account Center. If you have additional questions or need clarification about your account, please reach out to the Bursar’s Office at bursar@rwu.edu or (401) 254-3520.

Explanation of Credits

For Returning Students Enrolled for Fall 2020: Room and/or meal credits (if applicable) are applied to student accounts as of June 30, 2020.

  • Students who received Title IV Funds (Direct Subsidized/Unsubsidized Stafford Loan, Direct Graduate PLUS Loan, Direct PLUS Loan, Federal Pell Grant, Federal Supplemental Educational Opportunity Grant (SEOG), and/or TEACH Grant) will have their account analyzed for a Title IV credit balance. This occurs when a student receives more Title IV funds than billable charges. If a Title IV credit balance is confirmed, a refund will be issued within 14 days of the credit being posted to the student account.
  • Students with Non-Title IV account credit balances, the credit received will be applied towards their fall 2020 student account statement.
  • Students with current outstanding balances have had the credit applied against the balance owed.
  • Families that are able and interested in reinvesting their credit back to Roger Williams University, please visit Reinvest in RWU to learn more about how your contribution can help others.

For Graduating Students May 2020: Room and/or meal credits (if applicable) are applied to your student account as of April 29, 2020.

  • Students with spring 2020 outstanding balances have had the credit applied against the balance owed.
  • Families that are able and interested in reinvesting their credit back to Roger Williams University in lieu of receiving a refund, please visit Reinvest in RWU to learn more about how your contribution can help others.
  • Students who received Title IV Funds (Direct Subsidized/Unsubsidized Stafford Loan, Direct Graduate PLUS Loan, Direct PLUS Loan, Federal Pell Grant, Federal Supplemental Educational Opportunity Grant (SEOG), and/or TEACH Grant) will have their account analyzed for a Title IV credit balance. This occurs when a student receives more Title IV funds than billable charges. If a Title IV credit balance is confirmed, a refund will be issued within 14 days of the credit being posted to the student account.
  • Students with Non-Title IV account credit balances, Roger Williams will automatically issue refunds through the normal semester end process, which will will be no later than May 29th 2020.

Housing and Meal Plan Credit FAQs

I was unable to travel to RWU and move my belongings out. Will that affect the amount of my credit?

No. If you were unable to move your belongings out of campus housing, the amount of your refund or credit will not be affected in any way. You will still be eligible for a credit.

I studied abroad in the Spring Semester; am I eligible for a credit as well?

The Study Abroad Office has been working with our global partners to determine applicable refunds that would apply to student’s spring study abroad housing charges due to the shortened time in the host country. Students who did return early to the US because of imposed travel restrictions can anticipate a prorated refund to appear on their account.

I am an RA. Will I receive a room and board credit?

Credits are based on payments to the University. You will receive a  prorated reimbursement of any portion of the meal plan for which you were financially responsible. RAs are not financially responsible for room charges.

I have completely moved out of University housing and forgot to return my key. How can I turn in my key so I don’t get charged for a lock change?

Please contact Residence Life and Housing for directions on how to return your key — rwuhousing@rwu.edu.

I live off-campus and have not received a refund from my landlord. Can RWU assist with getting a refund?

Many RWU students live in housing that is not owned or controlled by the University, and the University has no legal recourse on behalf of those students to require refunds or rebates from their landlords. Students not living in University housing should engage directly with their respective landlord as to whether refunds or rebates are possible. We hope that owners and landlords who provide homes to our students will provide some form of relief to our students.

What about my Hawk Dollars?

Credits are based on payments to the University. The University is crediting 50% of the original meal plan charge which includes any portion that was allotted to Hawk Dollars.

What if I currently have an outstanding balance on my student account? Will I still receive a credit?

Yes, you will receive a credit. If there is an outstanding balance due on a student’s account, the credit adjustment is applied toward that balance first.

Will RWU return Financial Aid funds due to the room and meal credits for the spring semester?

No. Per Department of Education guidelines implemented for the COVID-19 pandemic, we will not reassess cost of attendance or return funds for the spring semester.

Can my credit balance be applied to the summer semester instead of fall 2020?

Yes. These credit adjustments can be applied to summer or fall 2020 charges.

Is the university crediting any tuition?

These are extraordinary times and the global pandemic, and the rapid rate at which it has evolved, made this a very difficult decision-making environment. While all of us – our students, faculty and staff – would prefer to be together, on-campus, the COVID-19 pandemic makes that impossible for the safety and welfare of our entire community. We have worked to deliver the high-quality educational experience you’ve come to expect from RWU at this time. The University is not prorating tuition as students are still earning transcripted credit. We continue to provide an enriching experience for our students.

Is the university crediting any other fees?

There will be no refund or credit for mandatory fees paid in Spring 2020, such as medical insurance, activity fees, semester fees, lab fees or parking permits.

Is the university crediting my parking permit fee?

No. The university in not refunding any mandatory fees.

If I am a graduating senior, how do I apply for my refund?

There is no application process for graduating students refunds.

If you are a graduating senior, we will automatically issue refunds through the normal semester end process, which will be no later than May 29th. There is no need to fill out a refund form. If you already have direct deposit enabled, you will receive a payment directly to your bank account. If you do not have direct deposit, we will mail a refund check to your home address on record. To apply for direct deposit, go to rogercentral.rwu.edu and select Financial Information and Banking Information.

I plan on transferring from RWU. How do I request a refund?

After formally withdrawing from the University, students can fill out a refund request form at rwu.edu/refunds.

Questions or Additional Information?

Please contact: bursar@rwu.edu