Media.Tech Assistants provide essential customer support for information technologies. The Media.Tech Services Desk assists faculty, students, and staff members. Services are provided over the phone, through email, live chat and to walk-in customers. A Media.Tech Assistant may occasionally need to troubleshoot problems at a user’s location or replenish toner and paper in computer labs and classrooms. A Media.Tech Assistant may also perform secondary duties in support of the IT, Media Services and Instructional Design departments depending on individual abilities.
Federal work-study and part-time employment are both welcome.