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Sponsored by
Roger Williams University Justice System Training & Research Institute

Wednesday, March 19, 2014 – Thursday, March 20, 2014
Registration 8:00 am – 8:30 am (Wednesday, March 19th
Presentation 8:30 am - 4:30 pm (8:00am – 12:30pm Thursday, March 20, 2014)

Roger Williams University Baypoint Inn & Conference Center
and the New England Association of Chiefs of Police, Inc.
144 Anthony Road, Portsmouth, RI

During the course of a shift, law enforcement officers are exposed to a variety of personalities and behaviors. Officers are required to identify, assess and select the proper response to manage and control aberrant behavior. This course will explore through a combination of lecture, case exercises, and group discussion managing aggressive behavior. Participants will learn how to apply within their own respective work environments, techniques for recognizing and controlling aggressive or violent behavior in a skillful and timely manner. Of equal significance, cross cultural communication styles will be identified and reviewed to provide participants with a more global understanding of managing aggressive behavior within a broad spectrum of diverse cultural environments. At the conclusion of the seminar, participants will have gained valuable knowledge and skills to reduce the likelihood of physical confrontations and injury in their own respective work environments through the development of dynamic tactical communication. This training will provide attendees with communication skills that can ultimately reduce civil liability as well as unnecessary or improper force.

The cost for the one and one half-day course is S175.00, which includes materials, breaks and lunch (no lunch provided on Wednesday, May 29, 2013). Checks should be made payable to the Roger Williams University School of Justice Studies, One Old Ferry Road, Bristol, RI 02809. Lodging information for out-of-state attendees is available. Telephone inquiries should be made to Liz Campo, Administrative Assistant to the School of Justice Studies at (401) 254-3731 (or e-mail her at or fax (401-254-3351).


Registration Information
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If paying by credit card please call Liz Campo at (401) 254-3731

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