To inquire about our services or report a problem in a classroom, please email email@example.com or call 401-254-6363 and choose option 2 for Classroom and Event Support.
To request delivery or support, please email firstname.lastname@example.org or fill out a request form
To request videotaping services, please email email@example.com or fill out a request form
The Classroom and Event Support unit of IT, located in the basement of the Main Library, ensures ease of use, access, and integration of educational technologies in support of instruction and other University activities and endeavors.
Classroom services include the acquisition, distribution and maintenance of technology equipment in RWU classrooms. The department will deliver and set up equipment upon request from an instructor. The CES unit also provides orientation to installed technology systems in RWU rooms upon request.
Information about classrooms, including installed technology, is available in the Campus Calendar.
Equipment available for delivery includes Samsung display technology, laptops, projectors, audio recorders, cameras, document cameras, and portable PA systems.
The CES unit also provides orientation to installed technology systems in RWU rooms upon request.
Event services include equipment setup and onsite support (limited). Videotaping of special events or presentations can be arranged with one week’s notice.
For the best service, we recommend that requests for equipment be made at least 48 business hours before the equipment is needed and that requests for video services be made at least one week before the event.
The CES unit is not normally available on weekends. Please submit requests for weekend services at least one week in advance.
Equipment may be requested for use on campus. Faculty requests for off-campus instructional use of equipment must be approved by the Director of Support Services.
Click here for a copy of the Classroom and Event Support Policies