This Help Desk website is dedicated to providing the constituents of Roger Williams University with quick, up-to-date information pertaining to the various technologies utilized on campus as well as facilitating communication between the Help Desk and members of Roger Williams University.

• Standard Operating Procedures
• Help Desk Service Level Agreement for the Providence Metro Center
• Employee Responsibility for Laptop Computer
• Laptop Agreement Form
• How to retrieve your old E-mail using Microsoft Outlook
• E-Mail Policies
• Wireless Airspace Policy
• Scalix Shared E-mail Folder Policy
• Report a Virus Problem
• Network Access Form (PDF Format)
• List Serv Request Form (PDF Format)
• Links to various sites on the Internet.
• Web Publishing Information.
• How to create a SPAM Filter in Outlook

Contact Us Directly

If you aren't able to find the help you need, you can contact us by phone x5200 to help you work towards a solution.

For web issues, send comments to webmaster@rwu.edu.